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Thread: Scanner help

  1. #1
    Senior Dog Member lindsi's Avatar
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    Scanner help

    I can not get my scanner to work I have on of those printer scanner fax machines all in one and it prints fine but when I try to scan it says that it cna't connect to the scanner can anyone help?
    "A mutt is couture-the only one like it in the world, and made especially for you."
    -Isaac Mizrahi

  2. #2
    Couch Potato Senior Dog Member+Senior Dog Moderator Dax's Avatar
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    Check your USB cable.

  3. #3
    Senior Dog Member lindsi's Avatar
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    Its not the cable becuase it will still connect to print but not to scan....
    "A mutt is couture-the only one like it in the world, and made especially for you."
    -Isaac Mizrahi

  4. #4
    Back for a minute.. Senior Dog Member ChandraRae's Avatar
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    Have you tried uninstalling and reinstalling the drivers?
    "I thought it was completely obvious by now that I have no idea what I'm doing."



  5. #5
    Worriaholic Senior Dog Member+ BabyElephant's Avatar
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    What type of scanner is it - make, model and cable connection?
    Quote Originally Posted by micki View Post
    Lipsticks are lost everyday but love is forever

  6. #6
    Back for a minute.. Senior Dog Member ChandraRae's Avatar
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    The IT queen is here She can surely help!!!
    "I thought it was completely obvious by now that I have no idea what I'm doing."



  7. #7
    Senior Dog Member lindsi's Avatar
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    It is a hp officejet 6110xi all in one it has a usb connnection
    "A mutt is couture-the only one like it in the world, and made especially for you."
    -Isaac Mizrahi

  8. #8
    Worriaholic Senior Dog Member+ BabyElephant's Avatar
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    Quote Originally Posted by ChandraRae
    The IT queen is here She can surely help!!!
    Thanks Chandra

    Lindsi, is this the message you are getting:

    "An error occurred communicating with the scanning device. Please ensure that the scanning device is connected properly and try again"

    If not can you let me have the exact error message and then I'll try to post you some things for you to do.
    Quote Originally Posted by micki View Post
    Lipsticks are lost everyday but love is forever

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